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» Trad Gang.com » Main Forums » PowWow » BigJim asks, "What would you do?" (Page 2)

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Author Topic: BigJim asks, "What would you do?"
Raging Water
Contributor 2012
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Per your post.....

"I received the bow today, verified that he indeed modified one of the limbs (sanded away the mating surface of the limb). I strung the bow to determine the damage and confirmed the crookedness of the altered bow."

He altered it, he pays for it. No question!

Matt

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Matt

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Duker
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quote:
Originally posted by Raging Water:
For all Honorable Men... Do not read if you are not Honorable.

Big Jim,

God gave us a Metering Device of Customer Service. It is our gut. In our gut, we know, what is right or wrong.

You are an Honorable man. So, as long as you have done what your "gut" told you to do, it is the right thing.

Matt

x2
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Hummer3T
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Jim, Let yourself settle down from the initial frustration and anger, then go with your gut feeling on what you feel is right. Just by posting this issue you show your integrity. You will come out the winner, Jim, whatever your decision.

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Life is about learning from your mistakes!

Chek-mate hunter I 62'/54lbs@28
Samick Sage 62" 50lbs@28

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Caddo
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Everything has pretty much been covered. If he had a problem with what you sent, he should have returned it to you, untouched, and explained his issue. The minute he took it upon himself to make alterations, he bought it. If he wants a new set of limbs,he buys them.

LD

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"If your gonna kick a tiger in the butt, you better have a plan for dealing with his teeth!

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ishoot4thrills
Contributor 2010
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quote:
Originally posted by Gen273:
quote:
Originally posted by Bill Sant:
Jim, As soon as he altered, sanded, played with the fit of any of the components, it is HIS. If it didn't fit like you sent it to him he might have a point, but in dealing with you as I have in the past, I'm sure he wouldn't have been dissatisfied with the final outcome. He screwed up when he took the sanding block to them. Good luck with the outcome, but your reputation as a solid guy to deal with is secure in my mind.

X4
Exactly!

I've done business with you as well and I know you are a well respected man of your word(not to mention the fact that you make beautiful bows!).

It's a tough decision about deciding exactly what to do about him, though.

I guess I would be very tempted to just send him back the Bear T/D bow with a letter stating that when he altered the bow/limbs without contacting you first, he made a big mistake. He should take the loss from being ignorant, not you.

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LBR
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quote:
Bill Sant

Jim, As soon as he altered, sanded, played with the fit of any of the components, it is HIS.

Yep--I agree. That's standard with pretty much anything you buy.

Chad

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Champion Custom Bowstrings
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Over&Under
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quote:
Originally posted by Bill Sant:
Jim, As soon as he altered, sanded, played with the fit of any of the components, it is HIS. If it didn't fit like you sent it to him he might have a point, but in dealing with you as I have in the past, I'm sure he wouldn't have been dissatisfied with the final outcome. He screwed up when he took the sanding block to them. Good luck with the outcome, but your reputation as a solid guy to deal with is secure in my mind.

I agree - once he took the sander to the limbs he owned it!!!!! If it wasn't right when he got it he should have sent it back right then.

These situations are tough...suppose you were to send the sanded set back to him and tell him since he sanded them he bought them...YOUR name NOT HIS would be drug through the mud from him blabbing to everyone how your screwed him over...his lack of honesty and good business would somehow be brushed under the rug. [dntthnk]

Despite that...I believe your reputation will stand on its own...I would send the limbs back and tell him tough crap...you should have never sanded on them!...Period!

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“Elk are not hard to hit....they're just easy to miss" [Smile]

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daveycrockett
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I say it's His! But as others have said follow your gut feeling. Sorry you have to deal with it at all. On a lighter note I wonder if he'd been so quick to call you a liar in person while looking up at you? [saywhat]

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maineac
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I wold agree with most. If he felt the limbs did not fit to his liking he should have boxed them back up and sent them back with the expectation of his bow and check back. But sanding the limbs to make them fit to his concept of proper fit ruined the limbs. His bad, his loss, his lesson.

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"Our outdoor heritage owes more to the countless Lords who questioned and explored than to Lord Ripon, who simply chose to shoot and tally." E.D.Thomas Jr.

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coaster500
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Jim I just got off the phone with your customers double (in my place of work).... all I can say my friend is there are those in the world that are a half a bubble or better off plumb. They are just not honorable people. There ain't no fixin it, they are what they are. I feel for you Jim.

quote:
--------------------------------------------------------------------------------
Originally posted by Bill Sant:
Jim, As soon as he altered, sanded, played with the fit of any of the components, it is HIS. If it didn't fit like you sent it to him he might have a point, but in dealing with you as I have in the past, I'm sure he wouldn't have been dissatisfied with the final outcome. He screwed up when he took the sanding block to them. Good luck with the outcome, but your reputation as a solid guy to deal with is secure in my mind.
--------------------------------------------------------------------------------

X4

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The American system of democracy will prevail until that moment when politicians discover that they can bribe the electorate with their own money

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Bud B.
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Whatever you do BigJim it'll be the right thing.

I think it says alot about Bear and how much they think of YOU!

I agree with "go with your gut."

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"You can learn more about deer hunting with a bow and arrow in a week, than a gun hunter might learn all his life." ----- Fred Bear

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Archie
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It sounds like you've been done dirty to me, Jim. But the "contract" will determine the rules of play. If there are "no refunds" on altered merchandise -- and most people understand that if you break/modify it, you buy it -- then you have no obligation to eat the loss. There may be a bit of a difference between what is clearly the fair and equitable thing to do, and what is "enforceable" per the contract.

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robtattoo
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Take a belt sander to his bow & mail it back to him. See how he likes it!

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"I came into this world, kicking, screaming & covered in someone else's blood. I have no problem going out the same way"

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SERGIO VENNERI
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What Chuck and Bill said!
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Gil Verwey
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I am with everyone else.

I say he sends a payment for the limbs. You hold the bow and do not cash his other check (he probably cancelled it anyway). Once you get payment for the limbs and it clears, ship him back his bow, his check and his limbs (that he modified).

Then put him on your list of guys not to do business with.

That is just my opinion.

Until the deal was done, why anyone would modify the limbs is beyond me. Once he owns it and the deal is done he can burn the limbs if he wants but not before.

There are two sides to every story so I am basing my opinion on your side only.

Gil

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TGMM Family of the bow.

Posts: 2730 | From: NewJersey | Registered: Jul 2006  |  IP: Logged | Report this post to a Moderator
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