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BigJim, If the riser is is still in new condition maybe out of the kindness of your big heart refund him for that. By all means make him pay for the damage to the limbs by either keeping his bow or his check (which ever covers the value of the limbs) if he hasn't stopped payment on it yet. I wouldn't even concern yourself with this person hurting your reputation because you're way beyond a stand up guy and this guy sounds like nothing but HUMAN GARBAGE! Just remember trying to make this guy happy is impossible and only going to cost you. Thanks, Jake
-------------------- TGMM Family Of The Bow Posts: 907 | From: HUNTINGDON VALLEY, PA | Registered: Nov 2004
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I agree the limbs are his. When did it go from him being a customer to beng a competent bowyer in his mind I wonder. Part of life is picking and choosing your battles and I think I would take this one head on just out of principle. No one will ever question your reputation on here and he wont run that mouth very far before being set straight by someone who knows better in the traditional brotherhood. Sometimes you just have to make a stand for right over wrong. Anyway, wish you the best on this.
-------------------- Ron A
"When the buffalo are gone, we will hunt mice,for we are hunters and we want our freedom" ~Sitting Bull Posts: 472 | From: Harrisville,Pa | Registered: Nov 2005
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I cant imagine why anyone would alter before speaking with you. Tough situation for you I'm sure. As Raging Waters said, go with your gut. You know what you need to do. If Bear can help you, great. Very kind of them and it wont hurt them as much as it hurts the small business guy like you. As far as the guy getting his way, what goes around comes around. Get rid of all ties to him,then forget about him. Not worth your getting all worked up over. Not worth it Jim. You've got a solid business going for you.
-------------------- David M. Conroy Posts: 2745 | From: Bellingham, Massachusetts | Registered: Jun 2009
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I apreciate all the kind words and really only posted this because of my frustration as of late. I already knew what I was going to do and am a little ashamed that I lost my cool while on the phone with this guy (who will remain nameless).
I may not agree with someone, but I'm always polite or at least sarcastic in a fun kind of way.
As far as business goes, Bear knows as do those with experience that it is easy when there are no issues. A quality company can be measured on how they handle there problems. I commend them for there willingness to help, but this one's for me to handle. thanks again, bigjim
posted
Large, in my simple way of seeing things, he confirmed ownership of the Bear when he took it upon himself to alter the limbs. He had no reason to do that to a pair of limbs you still owned.
I don't see your reputation being harmed, if you decide to push back. Teach him a lesson and you just might prevent another bowyer from having to deal with same foolishness.
-------------------- "If I had tried a little harder and practiced a little more, by now I could have been average"...Me Posts: 1512 | From: Macon, Ga. | Registered: May 2009
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My opinion. as soon as he altered the limb(s) he bought the bow. He could have sent it back and complained, sounds like he would have anyway.
To me this is a no brainer and I would personally be ashamed if anyone I knew pulled a stunt like that.
I wouldn't accept the bow back in return without some recompense for the ruined limb(s). ChuckC
Posts: 3698 | From: Deforest, Wisconsin | Registered: Oct 2003
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BigJim I've never dealt business with you personally, but I've interacted with many people who have, none of whom could come up with anything bad to say about you and the way you do business. I understand your frustration with the situation and can't understand how this man thinks he has a case for reimbursement after he knowingly altered the limbs, making proper assembly impossible. I have faith you'll make the right call on this and am glad you shared this with us. I have, as yet, never had a problem dealing with people in the traditional archery community, but I know my day is coming. The best we can all do it remember that there is another person on the other side of every deal and honor our word in such deals. This man chose to violate your trust and the way you conduct business. In my mind you have no more obligations to him. I wish you hadn't had to deal with this, but we all know not everyone is as honest as our closest friends. Best of luck in resolving this situation. -Nathan
-------------------- "It's repetition of affirmations that leads to belief, and once that belief becomes a deep conviction, things begin to happen." - Ali Posts: 73 | From: Seattle, WA | Registered: Apr 2012
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This guy is going to slam you no matter what you do. But the people he will slam you to probably already realize the kind of guy they are dealing with.
Your reputation is solid. Take the course of action that you think is best for your business. I applaud Bear for offering to work with you on this and I applaud you for not taking them up on it.
If this was a personal transaction I would say lesson learned don't interact with this guy again. But if I was running a business like you are, I would be more inclined to hold his bow until he paid for the damaged limbs.
-------------------- MOLON LABE
Traditional Bowhunters Of Florida Charity Shoot January 26, 2013. State Championship Shoot March 1-3, 2013. Come shoot with us! Posts: 4672 | From: weirsdale, fl | Registered: Mar 2004
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im my opinion if there wasnt a correct fit he should have contacted you instantly with pictures and sent the bow back. However he went ahead and made them worse, or ruined them himself and that makes it impossible to know for sure what happened. If I checked it and knew there was nothing wrong with the bow and he went ahead and did this I would not refund his money or bow. Even if I did he would be repplacing the limbs he screwed up.
-------------------- - Hunterbow 58" 47# @26" -bear kodiak 60" 45# at 28" Posts: 1033 | From: windsor, NY | Registered: Dec 2010
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As far as reputation and a stand up fella,they don't come any better than you my friend.With all your interactions with everyone on here no one will ever doubt your decision.If this person wants to knock heads with you and your intergrity he has as much chance as a dwarf in a slam dunk contest. I applaud Bear,as they know which side to support and agknowledge.
-------------------- Quote from Howard Hill.( Whenever he taught someone to shoot) "Son make up your mind right now if you want to target shoot or hunt as theres a world of differance between the two" Posts: 2649 | From: Sask. Canada | Registered: Aug 2008
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He modified the limbs without contacting you, IMO he just bought the limbs.
If he has already mailed the bow back, he needs to pay shipping and HANDLING fees for the safe return of his limbs and riser. Or he could pick them up at your shop.
The bottom line is he is going to bad mouth you no matter what you do at this point. You know that he has cancelled the check (if personal check). Sometimes you have to just go with your heart. You will win any small claim court case or at least I would hope so in today's world.
Good luck, I'll continue to do business with you!!!
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