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Author Topic: Great customer service
Julian
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Member # 42919

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Had a pair of knee high snake and waterproof boots I purchased from Irish setter made by redwing. Had them almost two full hunting seasons when the right boot started leaking. I couldn't see any visible signs of damage so I called customer service. They told me to send them in with a short note explaining the situation. The boots were almost a full year past the manufacturer warranty and to my surprise they sent me a brand new pair of boots within two weeks of me mailing them off. All I paid was the postage to send the boots to them and they took care of it from there. Best customer service I have seen in a long while. A real rarity these days in my experience.

[ July 07, 2017, 02:26 PM: Message edited by: Tony Van Dort ]

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Bear grizzly 50# @28
Browning cobra 45# @28
Eskimo broad heads on both

Posts: 97 | From: Alabama | Registered: Jan 2015  |  IP: Logged | Report this post to a Moderator
4dogs
Contributor 2017
Member # 19996

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[thumbsup]

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>>>---TGMM, Family of the Bow--->

Posts: 2408 | From: Colorado | Registered: Apr 2009  |  IP: Logged | Report this post to a Moderator
Tony Van Dort
Contributor 2017 - Moderator
Member # 137

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Wow, super service!
Posts: 2164 | From: South Carolina | Registered: Mar 2003  |  IP: Logged | Report this post to a Moderator
jbgoodstok
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Member # 46477

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Kind of like my old Leupold VX3 that went out of adjustment - the elevation dial wouldn't adj far enough up - had that scope for years - older glossy model - still excellent glass - sent it in for repair - a week later a new in the box matte finish scope arrived with their compliments - again that kind of service is rare these days - fwiw - JB
Posts: 2 | From: NV | Registered: Jul 2017  |  IP: Logged | Report this post to a Moderator
   

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