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Main Boards => PowWow => Topic started by: centaur on May 16, 2009, 08:30:00 AM

Title: Making things right
Post by: centaur on May 16, 2009, 08:30:00 AM
A couple of weeks ago, I had a bow blow up on me; what a surprise when your one piece selfbow becomes a three or four piece 'takedown'. Anyway, Mark Baker had made the bow for me last year. I emailed Mark about the blowup, and he immediately emailed me back, offering to either make me a new bow (no charge) or to send me a takedown that he had on hand. We traded emails and he sent pics of the takedown, which I decided would work pretty well for me. So, yesterday one of those tubes that we all enjoy seeing at the front door was there when I came home. Mark sent a beautiful takedown selfbow, 62", and 59#@28. I emailed Mark, thanking him for his quick and 'above and beyond the call' service. Well, he emailed me back and won't even accept postage for his work. Mark is truly one of the good guys; if anybody needs something that Mark makes, I would strongly recommend him. In these days of everything coming from China or Central America, it is nice to know that American craftsmen like Mark (and many others on this site) still take pride in their work, and produce a great product.
Mark, thanks for standing behind your product. You are a stand up guy.
Title: Re: Making things right
Post by: Big Ed on May 16, 2009, 08:43:00 AM
Mark is one of the finest!!
Title: Re: Making things right
Post by: Herdbull on May 16, 2009, 10:35:00 AM
I agree!
Title: Re: Making things right
Post by: flint kemper on May 16, 2009, 11:43:00 AM
Mark was the guest speaker at our 2008 United Bowhunters of Illinois banquet and what a guy Mark truly is. Flint
Title: Re: Making things right
Post by: straitera on May 16, 2009, 01:05:00 PM
There are a number of solid bowyers and craftsmen here that go a step or two beyond. Mark Baker stock just went way up in my book. Thanks for the story. Good on you Mark.
Title: Re: Making things right
Post by: Chris Surtees on May 16, 2009, 01:23:00 PM
:thumbsup:    :thumbsup:
Title: Re: Making things right
Post by: DesertDude on May 16, 2009, 11:19:00 PM
Class Act........Good on you Mark...
Title: Re: Making things right
Post by: GingivitisKahn on May 17, 2009, 08:21:00 PM
That's some pretty dang good customer service.

   :thumbsup: