Toby and the guys are a great bunch to deal with. When I was looking to order a Widow I decided to drive the 4 hours to Nixa to test drive a few models. Toby came in on a Saturday morning and opened the shop and let me try every bow I wanted to shoot. After I settled on the details on my bow he took the extra time to give me and my girlfriend a tour of the shop and show us all the steps that go into making a Widow. These guys are the BEST in customer service! And they make a damn nice bow too:)