I have a Bohning crester that is about 4 years old. The other day, it just stopped working in the middle of a cresting job. I called 3 Rivers, but since it was well out of warranty, they advised me to call Bohning about getting it repaired. I called Bohning, and from the moment they answered the phone, they made me feel like I was the most important customer they have ever had. We decided it was probably a burned out motor, and they had one on the way to me the next day, free of charge! I received it today, and had it working again in about a half hour. No shipping the crester back to them, just one phone call and the problem was taken care of. Way to go, Bohning!
Topic: Great customer service (Read 995 times)
