if anyone is still have access issues to the test site, and are using a real computer (desktop, laptop), and would like my personal remote assistance and access into your machine, please first send me an email requesting assistance
[email protected] to make sure i'm available and/or to set up a test appointment date/time ... then go to this website address ...
https://www.teamviewer.us/downloads/ ... scroll down that page, select the operating system for your computer (windows, mac, linux), download and install the free teamviewer program.
for microsoft windows operating systems machines, select "Basic Installation" and "Personal Use".
running the teamviewer program, you will see this window ...
... leave that window up, do not close it.
send an email to me
[email protected] that contains your real name and your screen name, and the two sets of numbers in the teamviewer window - "YOUR ID" and "PASSWORD".
this will allow me access into your computer so that i can login to the trad gang test site, or see the exact reason why i can't gain access.
during this process you will see me controlling your machine, moving your cursor, and typing in access codes.