I placed an order for a new Hunter model LB @ 45#'s from Hill country bows a few months backs. Roman says it'll be a few months. I get a call the other evening from him and he says my bow came out roughed at 45#'s, still have to finish and will probably come in around 43#'s. I said that would be okay but he said he'd make another to get the weight I ordered, and would only take a few more days. I gladly agreed and thanked him for calling. Roman has been nothing but pleasant and cordial to deal with from the start. In this hectic everyday life where everyone seems in a hurry and pushy and the like, it's nice to deal with an honest, up front fella.
Topic: Customer Service!! (Read 139 times)
