I just called to return my fanny pack to get a new waist strap buckle. After being cranked around a thousand trees it finally gave way. They actually said I did not not need to return it and they would just send me one for free.
But while on hold they have the funniest stuff as hold music. It was something like positive affirmation and it says stuff like you are a great hunter, deer and other animals are drawn to you, you have big biceps. OMG, I was rolling, it was hilarious!
Great job Badlands! Your packs and service are great and your hold music rules! First time I ever wanted to stay on hold.