I got a great 3rivers story. Last Saturday, I decided to get a bow for each of my two boys. I called 3rivers and asked if they had the bows in stock due to one of my sons is left eye dominant and needs to shoot a left handed bow. Anyway, long story short, I decided mail wasn't going to be quick enough so I told the manager on the phone I was on the way to pick them up. He said if you're close just call and we'll stay to open the doors for you. As it turned out, I arrived at @4:30pm on a Saturday. They took their time with my two sons, let them shoot and pulled everything they needed right there!! Those two guys that helped them were really nice and made it clear that it was no problem for them to stay over. Later, I figured out one of the guys was Jonathan Karch. OUTSTANDING!!