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Author Topic: Kuiu and bad service....  (Read 269 times)

Online Bigriver

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Kuiu and bad service....
« on: September 09, 2011, 08:57:00 AM »
.... is not in their vocabulary. I recently added my displeasure to a vendor thread on here . I think I need to tell when I receive outstanding service from one also.

 I recently ordered a vest from Kuiu. The transaction was perfect, got the vest in a week.One problem, I ordered too small.

 One call to their office, they shipped me a new one right away, got it before I leave for my elk hunt(which I requested). Everything when very smooth, credits were received, communications was perfect & timely, all the things that make me buy stuff from vendors. Kudos to KUIU.

Now on to kill an elk!
TGMM Family of the Bow

Offline Cyclic-Rivers

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Re: Kuiu and bad service....
« Reply #1 on: September 09, 2011, 09:17:00 AM »
:thumbsup:    :clapper:  

Brian, Glad you had great service.  Good luck on your Elk hunt.
Relax,

You'll live longer!

Charlie Janssen

PBS Associate Member
Wisconsin Traditional Archers


>~TGMM~> <~Family~Of~The~Bow~<

Online Bigriver

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Re: Kuiu and bad service....
« Reply #2 on: September 09, 2011, 09:21:00 AM »
Thanks!
TGMM Family of the Bow

Offline Mike Vines

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Re: Kuiu and bad service....
« Reply #3 on: September 09, 2011, 09:30:00 AM »
Customer service is what keeps a company in business, it is also the same thing that runs them out.  

Good luck and get some elk blood on that vest.
Professional Bowhunters Society Regular Member

U.S. ARMY Military Police

Michigan Longbow Association Life Member/Past President

Offline Sharptop

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Re: Kuiu and bad service....
« Reply #4 on: September 09, 2011, 09:34:00 AM »
I had to return some stuff due to sizing issues and received the new sizes and also returned a couple of things. All went perfect including refunds to the card. Top notch gear and service, not to mention the best packaging.

Offline Charlie Lamb

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Re: Kuiu and bad service....
« Reply #5 on: September 09, 2011, 01:45:00 PM »
Always good to hear! Good luck with the Wapiti.
Hunt Sharp

Charlie

Offline ti-guy

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Re: Kuiu and bad service....
« Reply #6 on: September 09, 2011, 01:49:00 PM »
Good hunting!  :thumbsup:
An arrow can only be shot by pulling it backward.So when life is dragging you back with difficulties, it means that it's going to launch you into something great.

Offline dragonheart

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Re: Kuiu and bad service....
« Reply #7 on: September 09, 2011, 01:51:00 PM »
Good to hear about good service.  Kudos to KUIU!
Longbows & Short Shots

Online Walt Francis

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Re: Kuiu and bad service....
« Reply #8 on: September 09, 2011, 02:33:00 PM »
I have had excellent service from them too.  When ordering I clicked the wrong box and the exchange went smooth.
The broadhead used, regardless of how sharp, is nowhere as important as being able to place it in the correct spot.

Walt Francis

Regular Member of the Professional Bowhunters Society

Offline amar911

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Re: Kuiu and bad service....
« Reply #9 on: September 10, 2011, 01:21:00 AM »
Jason Hairston and his Kuiu crew are the best out there and produce the best equipment. I have purchased almost all of the Kuiu equipment made, and love it.

Allan
TGMM Family of the Bow

Offline Bowhunter4life

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Re: Kuiu and bad service....
« Reply #10 on: September 10, 2011, 01:59:00 AM »
Always good to hear positive comments about the vendors out there...  I've heard nothing but the best from the Kuiu crew and I was taken aback by your title but redeemed by the following...

Thanks from me and I'm sure from the Kuiu crew for taking the time to get the message out!
"Bowhunting isn't a hobby or a sport... It's a way of life!"

Quote: "Everything you read on the internet is the truth." -Abraham Lincoln
 
>>>-TGMM Family of the Bow--->

Offline Guru

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Re: Kuiu and bad service....
« Reply #11 on: September 10, 2011, 04:37:00 PM »
Always good to hear!   :clapper:
Curt } >>--->   

"I love you Daddy".......My son Cade while stump shooting  3/19/06

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