I thought that some of you might be interested in my experience with Bushnell Canada customer service.
This past spring I took a gamble and set up my new Bushnell HD camera before I received the protective box I had ordered for it. It would only be for a few days.
I'm relatively new to trail cameras, but have a lifetime of experience with black bears from just about every angle and I had previously managed to set my other two cameras discreetly enough to go completely undisturbed for weeks (albeit both in protective boxes, but like I said, undisturbed).
Later, upon arriving at my "naked" trailcam site with my new metal box I found the camera torn off the brackets/strap and chewed on by an investigative youngster who had evidently been waiting for his turn to get on bait.
The housing was obviously scrap but I was hoping that the actual camera was o.k.
A while later I sent it to Bushnell Canada, hoping it would cost me less to repair it than to buy a new one.
But WOW! Last week I received an unopened brand new camera free of charge!