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Author Topic: Announcement from Champion Custom Bowstrings  (Read 523 times)

Offline LBR

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Announcement from Champion Custom Bowstrings
« on: April 11, 2013, 08:30:00 AM »
In the almost 20 years I've been in this business, I never thought I'd be saying this......

Due to being overwhelmed with orders, along with my responsibilities as a volunteer coach for the NASP, President of the Southern Traditional Archery Association, and other duties, I have to stop taking orders for a while until I can get caught up.  I rather do this than make my customers wait indefinately.

Currently, I hope to resume taking orders in mid-May, after the NASP National Championship.  At worst, I should have an update no later than then.

My sincere apologies for the inconvenience, especially to my long-time customers.  Videos are still available for shipment.

This announcement will be on my site as soon as my webmaster gets to it.

Chad

Offline BWD

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Re: Announcement from Champion Custom Bowstrings
« Reply #1 on: April 11, 2013, 11:39:00 PM »
Sounds to me like you need to work on your multitasking skills Chad...   :biglaugh:
"If I had tried a little harder and practiced a little more, by now I could have been average"...Me

Offline ArkyBob

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Re: Announcement from Champion Custom Bowstrings
« Reply #2 on: April 12, 2013, 08:18:00 AM »
Chad, I'm sure everyone will understand. Sounds like you've got a lot on the table right now. Keep us posted and good luck.

BOB
"There are some that can live without wild things, and some that cannot."  -  Aldo Leopold

Offline Del Savio

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Re: Announcement from Champion Custom Bowstrings
« Reply #3 on: April 12, 2013, 09:19:00 AM »
You are doing the sane thing and announcing it is the coniderate thing. Quality all the way.  Lou

Offline Troy D. Breeding

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Re: Announcement from Champion Custom Bowstrings
« Reply #4 on: April 12, 2013, 09:40:00 AM »
Smart move Chad. Having customers calling all the time wanting to know where their order is only adds to the stress on your end.

Troy
Troy D. Breeding
 www.WoodGallery295.net

Retirement ain't what it's cracked up to be.

Offline FerretWYO

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Re: Announcement from Champion Custom Bowstrings
« Reply #5 on: April 12, 2013, 10:07:00 AM »
That is what real customer service is about. A well restected move Chad. As soon as your able to take orders again I am sure you will be loaded up with all you can handle.
TGMM Family of The Bow

Offline PowDuck

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Re: Announcement from Champion Custom Bowstrings
« Reply #6 on: April 13, 2013, 07:14:00 AM »
Totally understand, Chad. After our conversation the other day I don't see how you even have time to sleep.

Best of luck to you.

Bruce
Romans 8:28

Offline calgarychef

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Re: Announcement from Champion Custom Bowstrings
« Reply #7 on: April 13, 2013, 07:54:00 AM »
Wow, I'm glad I stocked up.  I guess this is what happens when you make the best product on the market.

Offline tradhunter

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Re: Announcement from Champion Custom Bowstrings
« Reply #8 on: April 13, 2013, 12:21:00 PM »
Chad, love the strings I got so far from ya, got others in line to get more from ya, keep up the good work and we will keep ya busy!
The wishbone will never replace the backbone.

Offline calgarychef

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Re: Announcement from Champion Custom Bowstrings
« Reply #9 on: April 13, 2013, 02:43:00 PM »
It might be time to bring on a part timer to take some of the strain off of you.  Lots of good businesses have vanished because the owners tried to do too much themselves.

Offline Shawn Leonard

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Re: Announcement from Champion Custom Bowstrings
« Reply #10 on: April 13, 2013, 05:32:00 PM »
Chad, very nice to let people know!! You make a great string and as said above your customer service is top notch! Good Luck in all you do!! Shawn
Shawn

Online Rick Wiltshire

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Re: Announcement from Champion Custom Bowstrings
« Reply #11 on: April 13, 2013, 07:11:00 PM »
Prime example of how communication to customers is VITAL for a successful business.

Offline Friend

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Re: Announcement from Champion Custom Bowstrings
« Reply #12 on: April 13, 2013, 07:48:00 PM »
Your both warranted and candid communication vividly maintains upholding the customer needs and expectations as primary.

Thank you.....
>>----> Friend <----<<

My Lands… Are Where My Dead Lie Buried.......Crazy Horse

Offline Lowrider

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Re: Announcement from Champion Custom Bowstrings
« Reply #13 on: April 13, 2013, 08:34:00 PM »
Chad thanks for the heads up. Glad I got mine last week. As others have said.great guy,good strings,and good service. Hang in there. Most times things work out.

Offline LBR

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Re: Announcement from Champion Custom Bowstrings
« Reply #14 on: April 13, 2013, 10:41:00 PM »
I really appreciate the good word!  It's all good--I'm not about to go off the deep end or anything (well, no closer than usual).  I just hate making folks wait.  Things are going great here, I've just got to get a few fires put out before I take on anything more.

We have our NASP State Championship coming up this week.  I'll be there from Monday-Wednesday to help with that.  

We have our Jerry Pierce Memorial tournament coming up in May, plus the NASP National Championship.  I'll be in KY with BCY for that for 4 days..  

In June, we have our Catch-a-Dream Charity Tournament. Toward the end of June it's the NASP World Championship in MO, with BCY for 3 or 4 days.

Then comes July, when I'll be travelling to CT to BCY, from there to PA for Denton Hill, back to CT, then back home.  That's another 7-10 days gone.  

During all that, I need to get several hundred strings finished.  Just don't have enough hours in the day to do all that, plus take on new orders.

So....I had to make a decision...the only logical one was to stop taking new orders for now, until I can get caught up.

Again, thanks for the kind words, and for your patience!

Chad

Offline Lowrider

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Re: Announcement from Champion Custom Bowstrings
« Reply #15 on: April 13, 2013, 11:49:00 PM »
Chad you just have not thought this thru. If others can drive down the road and text on the telephone I don't see why you can't twist up a few strings while doing all of your road trips. Hah! Be safe.

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