I had a similar experience with Jim. Earlier this year, I bought a Black Creek Siren off the classifieds. It arrived just fine. The most beautiful bow I've ever held in my hands. What does any sane archer do but string it up and shoot it? On the very first shot, both limb tips came off. I almost cried it was so disheartening. I called Jim that night and explained what transpired. He said no problem, just send it down and I'll take care of it.
Next morning, I head to the post office with bow packaged in PVC and bubble wrap, same way I received it. I set it on the counter to let mail lady do her stickers. As she is rolling it over to place mailing address, it falls 5 feet to the floor. Boy, was I ticked off. Talk about adding insult to injury. I then told lady that I wanted to insure for $1000. Hopefully she got the point.
Lets go back to the story. Jim calls up when he received the bow. I had originally asked if he could replace the tips with antler or horn, but I didn't want to burden him as he was building other bows. I offered several times to pay him for his labor and materials, which he refused. He wouldn't even let me pay the return shipping.
I found out that he was going out of business on here and was shocked. Jim Gainey is a top notch, honest to goodness bowyer! I too hope to see Black Creek Bows up and running again!