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DLC Covert
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Topic: DLC Covert (Read 185 times)
ARCHER2
TGMM Member
Trad Bowhunter
Posts: 1295
DLC Covert
«
on:
September 28, 2013, 04:58:00 PM »
Hey Folks,
Just wanted to give a big thumbs up to DLC Covert. I bought a 2012 game camera about a month ago on a closeout deal, new in the package, but when I tried to program it, the screen kept going all white so you couldn't see anything. I contacted them about the problem, they promptly issued an RMA to return it. One week from the time I sent it back, I received a brand new 2013 camera as a replacement at no additional cost. These are the kind of folks I like dealing with.
Not one problem whatsoever.
Charlie
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But they that wait upon the Lord shall renew their strength:they shall mount up with wings as eagles:they shall run and not be weary:and they shall walk and not faint......Isaiah 40;31
"TGMM Family of the Bow"
meathead
Contributing Member
Trad Bowhunter
Posts: 1293
Re: DLC Covert
«
Reply #1 on:
September 28, 2013, 06:48:00 PM »
Yep they have great customer service.
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Warden609
Trad Bowhunter
Posts: 1779
Re: DLC Covert
«
Reply #2 on:
September 28, 2013, 06:56:00 PM »
Great bunch of folks!!!
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matthewp
Trad Bowhunter
Posts: 147
Re: DLC Covert
«
Reply #3 on:
September 29, 2013, 06:18:00 PM »
I agree. You can not beat their customer service. I have heard too many horror stories abiut other trail cam customer service nightmares. My hat goes off to dlc.
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StickSlinger74
Trad Bowhunter
Posts: 215
Re: DLC Covert
«
Reply #4 on:
September 29, 2013, 07:50:00 PM »
Great product and great customer service! I had a Covert Special Ops Code Black and put Lithiums in it before they had the warnings out to avoid them and they replaced the camera no questions asked! Can't go wrong with DLC Covert!
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Jayrod
TG HALL OF FAME
Trad Bowhunter
Posts: 3232
Re: DLC Covert
«
Reply #5 on:
September 29, 2013, 08:12:00 PM »
cannot beat there customer service!!never any questions just send it back thats what its all about!!!
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NRA Life member
Compton traditional bowhunter member
Knawbone
Trad Bowhunter
Posts: 2483
Re: DLC Covert
«
Reply #6 on:
September 29, 2013, 08:46:00 PM »
That's the way it should be. I don't do buisness with places that make excuses for their product or blame their supplier. If it's not right, don't ask questions, just replace it!
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HHA 5 lam Cheetah 65" 48@26
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You can do a lot of things when you have too W S Butler My Grandfather
mark land
Trad Bowhunter
Posts: 719
Re: DLC Covert
«
Reply #7 on:
September 30, 2013, 03:21:00 PM »
Yep great customer support and products as well, have only had very few issues with any of my cameras, although I have about 12 of them, and they were taken care of quickly and promptly.
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