Seeking advice on USPS shipping damage

[Rathbuck]

My experience with a USPS claim was about as easy as possible.  Bought a bow (compound a few years ago) that was shipped and insured, but was damaged badly during shipment.  I got an estimate on repairs, filed with pictures of the damage and the box online, and had it approved within 48 hours.

Two days later had a check arrive in the mail.

[wingnut]

Yep like Rathbuck said it's easy.  You can choose to wring your hands and fight the system or you can follow the instructions and get it done fast.

We only use USPS for our business because when a claim happens they are so easy to work for.

I had bows broken in half by UPS and never got paid.

Mike

[md126]

Wingnut,  I'm glad you have had such great experience with USPS but I think you are the exception.

Like any business involved with insurance claims, the USPS does not pay out easily. Mostly due to insurance scams and fraud obviously but the end result is a long drawn out process that will try out most anyone's patience.

They ran over a bow I shipped in PVC and basically admitted as much. I followed the process to the letter and provided numerous before/after pics and documentation. In the end they would only pay 2/3 of what I insured it for.

I've never heard of them paying out the full amount. Take whatever they pay (if they pay) and be thankful for that.