I have been a customer for about 4 years now. My first experience was with Tom, ended up staying well past closing time, on what had been a very busy Saturday. (I know because I was there the entire day) The customer service, attention to detail, and just plain genuine welcomness bar had been set very high. Over the years I have had opportunities to work with almost everyone who has worked there. It wasn't a fluke that day with Tom, Tommy and Danny are top notch as well, which is to be expected. This past weekend I was helped by a different employee, Paul. Well the standard seems to bleed over to everyone there because nothing had changed. They just plain take care of their customers. A recent, huge expansion would have certainly allowed for a little dip in customer service while getting all the bugs worked out, but there was none. Keep up the good work guys, you are a model for all.
Topic: Rocky Mountain Specialty Gear (Read 693 times)
