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Author Topic: RMS great customer service  (Read 472 times)

Offline hizzoner

  • Trad Bowhunter
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  • Posts: 17
RMS great customer service
« on: September 29, 2017, 07:03:00 AM »
Greetings

Just wanted to share that I had a great experience dealing with rms gear in Colorado  yesterday. I was phone ordering a set of carbon arrows and the folks there were super helpful . Coming from only making and shooting cedar I was a bit apprehensive to make the leap. They were very knowledgeable and honest. Anyhow, I hope to continue my support for them in the future.

Good luck this weekend

Mark

Offline nineworlds9

  • Trad Bowhunter
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  • Posts: 4605
  • Northman
Re: RMS great customer service
« Reply #1 on: September 29, 2017, 07:57:00 AM »
You may have dealt with my brother Alex, he and the rest of the staff are straight shooters and will go out of their way to make sure you're happy.
52" Texas Recurve
58" Two Tracks Ogemaw
60" Toelke Chinook
62" Tall Tines Stickflinger
64" Big Jim Mountain Monarch
64" Poison Dart LB
66" Wes Wallace Royal
            
Horse Creek TAC, GA
TBOF

Offline alex321

  • Trad Bowhunter
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  • Posts: 227
Re: RMS great customer service
« Reply #2 on: September 29, 2017, 08:31:00 AM »
There are really excellent and happy to deal with overseas buyers...

They deal with questions quickly and are happy to send photos..

I look forward to buying from them again.
Alex

  • Guest
Re: RMS great customer service
« Reply #3 on: September 29, 2017, 11:20:00 AM »
Tom Sr and gang are good folks who run a good business!!!! It would be hard to not have a good experience dealing with RMSG!

Bisch

Offline ShrtRnd

  • Trad Bowhunter
  • **
  • Posts: 163
Re: RMS great customer service
« Reply #4 on: September 29, 2017, 06:01:00 PM »
The Clums are solid people. Have had several in depth email conversations and phone conversations with Tommy about older Robertsons' (we both have Peregrines'). I ended getting a used Stalker Coyote through them and from start to finish and including a follow up a couple days after the Bow arrived their customer service is a cut above.
Robertson Stykbow Peregrine 60" #65@29"
Robertson Stykbow Prairie Falcon 62" #62@29"
Robertson Stybow Mystical 66" #60@28"
Stalker Coyote FXT  RC 62" #53@29"

  • Guest
Re: RMS great customer service
« Reply #5 on: October 01, 2017, 02:57:00 PM »
Quote
Originally posted by Bisch:
Tom Sr and gang are good folks who run a good business!!!! It would be hard to not have a good experience dealing with RMSG!

Bisch
Yep!
   :archer:

Offline OBXarcher

  • Trad Bowhunter
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  • Posts: 1160
Re: RMS great customer service
« Reply #6 on: October 02, 2017, 08:12:00 PM »
Good guys out there. Enjoy stopping in every year on the way to hunt elk

Offline Zradix

  • TG HALL OF FAME
  • Trad Bowhunter
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  • Posts: 5798
Re: RMS great customer service
« Reply #7 on: October 03, 2017, 11:17:00 AM »
only had a couple of dealings with them..
...couldn't ask for better service.   :thumbsup:    :thumbsup:
If some animals are good at hunting and others are suitable for hunting, then the Gods must clearly smile on hunting.~Aristotle

..there's more fun in hunting with the handicap of the bow than there is in hunting with the sureness of the gun.~ F.Bear

Offline East Fork

  • Trad Bowhunter
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  • Posts: 15
Re: RMS great customer service
« Reply #8 on: October 04, 2017, 10:31:00 PM »
I have also only had a couple of dealings with them, but each experience was excellent.  Their communication was outstanding and when they sent pictures, the angles of the photos were all great.

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