Stuff like this should be PM to PM, (IMO)....pretty easy to ruin a fella's business by posting stuff online for everyone to see.
If there are legitimate reasons why he is not following thru, then Doug should come on here and explain, or answer his emails and calls.
Not doing so is just bad bizz.
BUT; trashing online??? that is not called for and WILL trash a business. From what I see and hear, he makes a great bow.
I think more people should read and re-read their post BEFORE hitting the "add reply"icon.
I know I do, and it has saved me a lot of grief.
BD