I’m sure glad I retired years ago. I can’t imagine what it is like trying to answer questions about delays today. And in most cases the local delivery person doesn’t have a clue why your parcel didn’t arrive on time.
I know most of us are not complaining about our own delivery personnel, but for me as a former Postmaster, it didn’t matter where I was- in church, at events for my kids/ I would have people upset about delayed letters, or parcels asking me where the letter was.
After I retired, I had a few of those same people come and say “ you know Gary, I always appreciated that you would take the time to try and help me with my situation at the time.” I appreciated that. I don’t think it is remotely the same now.
When I came home from service in the Army, I got home on Sunday and the following Saturday I was carrying mail. When I retired it took approximately 90 days from the the time you hired somebody to when they were actually working. (Background checks, training, etc.
And that is part of the problem. It takes so long to actually hire someone and put them to work. At least that was my experience, ten or fifteen years ago.