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A new standard in customer service(Prairie Traditions Style)
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Topic: A new standard in customer service(Prairie Traditions Style) (Read 316 times)
FerretWYO
TG HALL OF FAME
Trad Bowhunter
Posts: 5100
A new standard in customer service(Prairie Traditions Style)
«
on:
May 26, 2011, 10:39:00 PM »
Last summer I was looking to get a new pack for back country elk hunting. Joe said I can hook you up with that. So I got the pack just in time for season. Loved it but had one part that broke. I talked with the company and Joe. Joe was not happy with how the company treated me and he took the lead on getting things right. Nine months later with Joe contacting them every few weeks and him keeping me in the loop. The parts arrived. Not many people would that time in to help someone out. Thanks again Joe. If you all need a pack get ahold of him.
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TGMM Family of The Bow
Over&Under
TG HALL OF FAME
Trad Bowhunter
Posts: 5109
Re: A new standard in customer service(Prairie Traditions Style)
«
Reply #1 on:
May 27, 2011, 12:58:00 AM »
I too got a pack from Joe...very smooth deal, and a quick friendly response.
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“Elk (add hogs to the list) are not hard to hit....they're just easy to miss"
TGMM
cacciatore
TG HALL OF FAME
Trad Bowhunter
Posts: 8327
Re: A new standard in customer service(Prairie Traditions Style)
«
Reply #2 on:
May 27, 2011, 08:06:00 AM »
Joe wants to give the best to every customer,he is one of the most dependable dealer I have ever meet.
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1993 PBS Regular
Compton
CBA
CSTAS
LONGSTYKES
TGMM Member
Trad Bowhunter
Posts: 2074
Re: A new standard in customer service(Prairie Traditions Style)
«
Reply #3 on:
May 27, 2011, 08:14:00 AM »
Good products are great, but awesome customer service is the key. Joe sounds like a real winner. He's on my good guy list.
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" The History of the Bow and Arrow is the History of Mankind " Fred Bear
TGMM Family of The Bow
Compton Traditional Bowhunters
NoCams
TGMM Member
Trad Bowhunter
Posts: 2227
Re: A new standard in customer service(Prairie Traditions Style)
«
Reply #4 on:
May 27, 2011, 06:53:00 PM »
To the tip top for my bud Whip ! As fine a gent as there is in my book. Met him at Compton last year and could not help but like the guy. Hope to share many more camp fires with him in the future. Good influence on my son Mason too. Not surprising at all how Whip handled the pack part situation, it is who he is. We should all strive to live and deal with our fellow man as the example Whip has laid out before us. JMHO
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TGMM Family of the Bow
"Failure to plan is planned failure"
jcar315
Trad Bowhunter
Posts: 3843
Re: A new standard in customer service(Prairie Traditions Style)
«
Reply #5 on:
May 27, 2011, 07:20:00 PM »
One of the genuine good guys I have had the pleasure of meeting. Joe it absolutely top notch all around!
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Proud Dad to two awesome Kids and a very passionate pig hunter.
Right handed but left eye dominant.
Proud to be a Native TEXAN!!!!!
"TGMM Family of the Bow"
Whip
Moderator
Trad Bowhunter
Posts: 8189
Re: A new standard in customer service(Prairie Traditions Style)
«
Reply #6 on:
May 27, 2011, 11:43:00 PM »
Geez! Thanks for the kind words everyone. I guess if something good can come out of a bad situation this is it. I sure hated that it took so long to make it right. But glad we finally got it taken care of.
That pack needs to be in top shape the way Randy haul meat!
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PBS Regular Member
WTA Life Member
In the end, it is not the years in your life that count. It's the life in your years. Abraham Lincoln.
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