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Author Topic: HH customer service  (Read 276 times)

Offline 58WINTERS

  • Trad Bowhunter
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  • Posts: 639
HH customer service
« on: January 24, 2012, 12:09:00 PM »
I sent my Tembo to Craig to have it checked out and ordered a couple extra items on Jan 11th I had the bow back yesterday the 23rd.
Stellar customer service as usual.

Offline tradlongbow

  • Trad Bowhunter
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  • Posts: 2643
Re: HH customer service
« Reply #1 on: January 24, 2012, 01:53:00 PM »
Craig is top notch in customer service. If you want to talk to him he's available and he returns emails very quick too.

Darren
Darren

[email protected]

"Archery may not be the sport of all Kings, but Archery is the King of Sports"
Howard Hill

SunSet Hill, stringfollow, 66" [email protected]",

Online David Mitchell

  • TG HALL OF FAME
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  • Posts: 4374
Re: HH customer service
« Reply #2 on: January 24, 2012, 03:00:00 PM »
Yeah, that's about the same amount of time to get a new one made to order--quickest turn-around in the business. And true on the quick e-mail response as well.  That's been my experience too.
The years accumulate on old friendships like tree rings, during which time a kind of unspoken care and loyalty accrue between men.

Offline Benny Nganabbarru

  • TGMM Member
  • Trad Bowhunter
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  • Posts: 6549
Re: HH customer service
« Reply #3 on: January 24, 2012, 05:20:00 PM »
He is a top bloke to do business with, for sure.
TGMM - Family of the Bow

Offline Red Tailed Hawk

  • Trad Bowhunter
  • **
  • Posts: 1347
Re: HH customer service
« Reply #4 on: January 24, 2012, 07:27:00 PM »
Craigs one of the good ones!!!
I'm drinking from a saucer 'cause my cup has overflowed

Online HARL

  • Contributing Member
  • Trad Bowhunter
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  • Posts: 832
Re: HH customer service
« Reply #5 on: January 24, 2012, 08:31:00 PM »
I don't think you could find anyone any better to deal with !!!!!!!!!!
62"63@28 Zipper Nitro
62"60@28 Zipper Nitro
A Doz. Hill Longbows

Offline mike g

  • Tradbowhunter
  • Trad Bowhunter
  • *
  • Posts: 2301
Re: HH customer service
« Reply #6 on: January 24, 2012, 08:42:00 PM »
I sent my back to him to put it on a diet, it was back in two weeks....
    mind you 1 week of that was shipping.
"TGMM Family of the Bow"

Offline typical2

  • Trad Bowhunter
  • **
  • Posts: 497
Re: HH customer service
« Reply #7 on: January 24, 2012, 10:07:00 PM »
I'm amazed how quickly he responds back with answers to questions as well.  Great doing business with them for sure.

Offline Ontario Longbow

  • Trad Bowhunter
  • **
  • Posts: 532
Re: HH customer service
« Reply #8 on: January 24, 2012, 10:50:00 PM »
Not to mention world class bows!!
Black Coffee, Red Wine, Blue Waters, Green fields, Yellow sunsets,Whitetailed Deer,, All the Primary colors of Life ,,,.
I don't choose the deer, the deer chooses me.

Online Sant-Ravenhill

  • Trad Bowhunter
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  • Posts: 433
Re: HH customer service
« Reply #9 on: January 25, 2012, 02:10:00 PM »
Worst customer service that I've ever had. Craig wasn't helpful at all. I've tried to forget the whole experience.

Now to the truth...10 years ago I lived about 90 miles from Howard Hill Archery in St. Ignatius. I would visit a couple times a year.

I always received first class treatment and I never bought anything more than a book, shafts, feathers and broadheads.

One time I sat on the couch in his basement workshop for a couple of hours and read his archery books. Craig and Jason are as good as it gets.

Offline Ric O'Shay

  • Trad Bowhunter
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  • Posts: 2143
Re: HH customer service
« Reply #10 on: January 25, 2012, 07:51:00 PM »
They just don't come any better than Craig and Jason.
I tremble for my country when I reflect that God is just.   - Thomas Jefferson

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