I sent a Great Plains "Palo Duro" takedown recurve bow that I had purchased used. The grip of the riser felt uncomfortable, when I shot this bow. I explained to them that the right side of the grip of the riser felt like there was a ridge, causing a pressure point in the web of my left hand. The people at Great Plains rounded the right side grip of the riser and refinished it for no charge!!! Now that's what I call customer service!!! I thought maybe some of you may have had similar experiences with Great Plains Bows.