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Author Topic: Magnus Customer Service  (Read 224 times)

Offline Alexander Traditional

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Magnus Customer Service
« on: February 11, 2013, 01:42:00 PM »
I know a lot of people already know this,but I just wanted to relay a recent good buying experience from Matt at Maguns feathers. I bought some feathers from him and it had been a number of days so I thought I would give him a call and see if they had been shipped or not because my local postal service is not the best. He said he'd check and get back with me. A little while later he said he had overlooked it and that he would get them out,and would ferund the shipping. I got the package in the mail and in addition to some fine looking feathers there was six dollars in the package. To me that's customer service that is going by the wayside. Great guy to deal with!
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Offline Ric O'Shay

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Re: Magnus Customer Service
« Reply #1 on: February 11, 2013, 01:51:00 PM »
They don't get any better than Matt. "Top of the Line" "First Class" "Cream of The Crop" and any other cliche you might want to come up with.

   :thumbsup:  

Danny
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I tremble for my country when I reflect that God is just.   - Thomas Jefferson

Offline Froggy

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Re: Magnus Customer Service
« Reply #2 on: February 11, 2013, 01:58:00 PM »
X2 on Ric's post.....
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TGMM  >>>>---------> Family of the bow

Offline Flying Dutchman

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Re: Magnus Customer Service
« Reply #3 on: February 11, 2013, 02:21:00 PM »
X3, Magnus is the man!
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It don't mean a thing if it ain't got that string! [/i]                            :rolleyes:              
Cari-bow Peregrine
Whippenstick Phoenix
Timberghost ordered
SBD strings on all, what else?

Offline Doc Nock

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Re: Magnus Customer Service
« Reply #4 on: February 11, 2013, 03:17:00 PM »
People everywhere make mistakes.

When a young, enterprising businessman takes away his profit, because he "overlooked" that isn't just "customer service" that is something way above and beyond!

Problem with such grand gestures is that those folks can't last long in the marketplace giving up profit...but it sure warms the cockles of our hearts to see it when it happens!
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The words "Child" and "terminal illness" should never share the same sentence! Those who care-do, others question!

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Offline Mudd

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Re: Magnus Customer Service
« Reply #5 on: February 11, 2013, 06:37:00 PM »
I totally agree with Doc Nock!

They just don't come any better than Matt.

God bless,Mudd
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Trying to make a difference
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Roy L "Mudd" Williams
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The road to "Sherwood" makes for an awesome journey.

Offline JohnnyWayne

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Re: Magnus Customer Service
« Reply #6 on: February 11, 2013, 07:33:00 PM »
He's an awesome dude, just got some nice goose feathers from him last week  :thumbsup:
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Offline magnus

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Re: Magnus Customer Service
« Reply #7 on: February 11, 2013, 07:35:00 PM »
Thank you all!!! Yes I do make mistakes but do my best to correct them and not let them happen again! Again I'm sorry about the mix up Rick and thank you for your understanding.
God Bless you all!
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Keeping the Faith!
Matt
TGMM Family of the bow
 Turkey Flite Traditional  
[email protected]

Offline Pierre Lucas

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Re: Magnus Customer Service
« Reply #8 on: February 23, 2013, 04:14:00 PM »
Matt,

Thanks...Great service...great feathers...you got my business. :thumbsup:

God Bless,   Pierre
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>>>--TGMM Family of the Bow---->

"if you're not living on the edge, you're taking up to much space..." God Knows!
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Offline magnus

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Re: Magnus Customer Service
« Reply #9 on: February 23, 2013, 08:29:00 PM »
Thank you Pierre! It was my pleasure.
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Keeping the Faith!
Matt
TGMM Family of the bow
 Turkey Flite Traditional  
[email protected]

Offline jax

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Re: Magnus Customer Service
« Reply #10 on: February 23, 2013, 10:48:00 PM »
What appended to Mike Sohm?
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Offline magnus

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Re: Magnus Customer Service
« Reply #11 on: February 24, 2013, 06:15:00 AM »
Nothing to do with the BH. That's just my handle here because I like the heads.
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Keeping the Faith!
Matt
TGMM Family of the bow
 Turkey Flite Traditional  
[email protected]

Online Bowsey Wails

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  • Timmy P
Re: Magnus Customer Service
« Reply #12 on: February 24, 2013, 08:17:00 AM »
It is precisely this type of tradgang "written word" advertising that informs us of the upstanding merchants that are out there for us to do business with. My feathers are on the way, a birthday gift from my wife. Matt's service has been great; sight unseen, I know the quality will be exceptional. Thanks, Matt.
Tim
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"I use no device to direct my arrow towards its mark, save my eyes and my will." Anthony Camera, aka Viper.
I'm not old school, I'm one room school house.

Offline magnus

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Re: Magnus Customer Service
« Reply #13 on: February 24, 2013, 08:29:00 AM »
Happy Birthday Tim!!!
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Keeping the Faith!
Matt
TGMM Family of the bow
 Turkey Flite Traditional  
[email protected]
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