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Author Topic: DLC Covert  (Read 187 times)

Offline ARCHER2

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DLC Covert
« on: September 28, 2013, 04:58:00 PM »
Hey Folks,
Just wanted to give a big thumbs up to DLC Covert. I bought a 2012 game camera about a month ago on a closeout deal, new in the package, but when I tried to program it, the screen kept going all white so you couldn't see anything. I contacted them about the problem, they promptly issued an RMA to return it. One week from the time I sent it back, I received a brand new 2013 camera as a replacement at no additional cost. These are the kind of folks I like dealing with.
Not one problem whatsoever.  :thumbsup:    :thumbsup:  
Charlie  :archer2:
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But they that wait upon the Lord shall renew their strength:they shall mount up with wings as eagles:they shall run and not be weary:and they shall walk and not faint......Isaiah 40;31

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Offline meathead

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Re: DLC Covert
« Reply #1 on: September 28, 2013, 06:48:00 PM »
Yep they have great customer service.
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Offline Warden609

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Re: DLC Covert
« Reply #2 on: September 28, 2013, 06:56:00 PM »
Great bunch of folks!!!
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Online matthewp

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Re: DLC Covert
« Reply #3 on: September 29, 2013, 06:18:00 PM »
I agree.  You can not beat their customer service.   I have heard too many horror stories abiut other trail cam customer service nightmares.  My hat goes off to dlc.
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Offline StickSlinger74

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Re: DLC Covert
« Reply #4 on: September 29, 2013, 07:50:00 PM »
Great product and great customer service!  I had a Covert Special Ops Code Black and put Lithiums in it before they had the warnings out to avoid them and they replaced the camera no questions asked!  Can't go wrong with DLC Covert!
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Offline Jayrod

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Re: DLC Covert
« Reply #5 on: September 29, 2013, 08:12:00 PM »
cannot beat there customer service!!never any questions just send it back thats what its all about!!!
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Offline Knawbone

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Re: DLC Covert
« Reply #6 on: September 29, 2013, 08:46:00 PM »
That's the way it should be. I don't do buisness with places that make excuses for their product or blame their supplier. If it's not right, don't ask questions, just replace it!
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HHA 5 lam Cheetah 65" 48@26
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Offline mark land

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Re: DLC Covert
« Reply #7 on: September 30, 2013, 03:21:00 PM »
Yep great customer support and products as well, have only had very few issues with any of my cameras, although I have about 12 of them, and they were taken care of quickly and promptly.
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They'll be no quitters till we bag us some critters!
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