R&W Targets Customer Service Rocks!

[dhaverstick]

I was on the search for a new 3D deer target when I came upon a thread here last week on that very topic. Several folks mentioned R&W Targets as being a good choice and I was intrigued because I had never heard of them before. So I got on their website, liked what I saw and gave them a call. Everyone I talked to was very pleasant and Bill Wyatt made me a good deal on their Big Buck target. I asked if I should pay with a credit card over the phone and Bill told me that, no, they didn't take credit cards. He would just ship me the target and I could send him a check when I got it. I protested and said I'd be happy to pay up front and Bill said that there was no need - that was the way they did business. Needless to say, I was quite impressed. This man was going to send me an item costing almost $300 on my word alone. Wow! Anyway...Bill shipped out the target on Monday from North Carolina and I just got a notice that UPS delivered it to my house in Missouri today. You can bet I will be putting a check in the mail to him tomorrow along with a big thank you for such great customer service. You just don't see that too much these day.

Darren

[dnovo]

Those are great targets too. I've had mine several years and it's holding up great

[gregg dudley]

TBOF and TBG are both trying some of their targets.  The service on the TBOF side has been very good.

[Pine]

Thanks for sharing this experience with us .
It's quite refreshing to hear about customer service that good .

[Longbow58]

We use R&W targets for our Spring Bowhunters Festival and auction them off and rarely are there any left.They ship promptly and are a great price.We buy over 60 targets.Never a problem.Good luck with your target.

[Jasper2]

Yes sir, I bought several targets from them awhile back and had the exact same experience.  I couldn't believe that a company would send an order without payment up front but I thought it was awesome.  One thing is for sure, the world would be a much better place if all customers were honest enough for businesses to operate like that!

[dbd870]

My only response is when new they pull harder than a Rinehart. Other than that I have shot the daylights out of mine for the last 6 years and I should get a bit more out of it.

[Jasper2]

I agree with you Dave.  They don't pull as well as a Rinehart especially when new but that isn't as big a problem with stick bows.  Also, I think they are a better value overall, very realistic and sized correctly.