Originally posted by tippit:
Kind of a double question...
They'd be OK to shoot but it's also kind of an ethics question too.
I would like to say to SWA's credit that
their Customer Service person suggested sending me new limbs.
I contacted them merely to ask if the initial problem was dangerous or could pose a problem. The SWA's Customer Service person e-mailed back if the original shipping address was the same as now so they could send new limbs.
I am sooooo pleased with SWA and would not hesitate recommending buying from them. It's a no-risk transaction based on my experience!!!
"tippit" - thank you for questioning me on a potentially ethically charged situation. I believe questioning ethics helps keep people from veering off into bad behavior.
No offense taken!
So, yeah i also initially struggled with the ethics component of your assertion when considering shooting the limbs. However, i fully and happily complied with their request as i was pleased to be getting replacement limbs.
Further, SWA didn't specify their preference in method of destruction or the size of the hole if drilling. So, i put the hole exactly where they specified (near the S/N by the bar code), though admittedly made a small one :D
When i photographed the hole i intentionally used a nail to illustrate the size of the hole so as to not mislead anyone. I was prepared to re-drill a larger hole if requested and sort of expected it.
However, no comment was made and SWA told me my new limbs would be in the mail the next morning.
Count me as a Happy Customer!!!