Jeff, what exactly is the problem? What you said is pretty vague. Is the arrow porpoising up and down every time? Are you bare shafting or shooting fletched arrows? What bow, what string, what draw length/poundage at your draw, what arrow/length/point weight, and what style (split, three under)? How high and low have you gone with the nock, and was this done with a bow square to be sure of height? Ok, a few thoughts. If your arrow is way too weak or stiff for your setup, then arrow spine, not nock height, could be the issue. If the arrow is right, then you could have some kind of fletching interference (fletching contact w/ arrow shelf); try turning your nocks to orient your fletching differently on 3 or 4 arrows and shoot each one to see. I would set my nock 1/2 to 5/8" high when I did this to be sure the arrow is not hitting the shelf. You could have a very stiff material for the shelf rest, causing your arrow to rebound off it; try something softer, like a rug rest or velcro. Finally, if you shoot three under, you likely need a pretty high nock point, especially if the bow is tillered for split finger. It might need to be as much as 7/8" high, or even more. You might have a form issue, such as a really high elbow on your string arm, which puts excessive downward pressure on the arrow and can cause it to rebound off the shelf when you shoot. Last suggestion: especially if you shoot three under, you need to have a second nock set under the arrow nock (good idea even w/ split finger) to prevent the arrow from slipping down as the string "v's" at full draw. This nock should not be placed flush against the arrow nock, but should be tied on (or clamped, I tie my nocks) to allow maybe a 1/16th" space between it and the arrow nock at rest, otherwise it will pinch the nock when you come to full draw. That's a bunch of stuff, sorry, but I thought I'd cover everything I could think of. Good luck, Paul.