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black widow customer service
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Topic: black widow customer service (Read 464 times)
flightmedic
Trad Bowhunter
Posts: 248
black widow customer service
«
on:
December 19, 2007, 08:32:00 AM »
i just ordered a back quiver and a arm gaurd for my daughter, of course at the last possible minute for christmas. and i kid you nought within 40 minutes black widow was on the phone saying the were going to up grade the shipping so she would get it before christmas, WOW!!!!!! thats customer service
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Toelke ( Troll)
Striker bow (stinger)
Compton Member
PBS MEMBER
"In the wind he is still alive Fred Bear "
W. H. Bill Fuller
Trad Bowhunter
Posts: 52
Re: black widow customer service
«
Reply #1 on:
December 19, 2007, 09:01:00 AM »
Yes, their service is great, never had any problems, it's nice that your daughter will have the order by Christmas. Merry Christmas to all. Bill
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Bow shootin' 51 years & still counting.
MT Bowhunters Assoc. Life Member
Widowbender
TGMM Member
Trad Bowhunter
Posts: 1038
Re: black widow customer service
«
Reply #2 on:
December 19, 2007, 09:06:00 AM »
They are just like their bows, TOP QUALITY!!
Merry Christmas
David
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David
>>>>--TGMM-Family-of-the-Bow-->
Chatham County Chapter NWTF
Chapel Hill Friends of NRA
nevada cody
Trad Bowhunter
Posts: 78
Re: black widow customer service
«
Reply #3 on:
December 19, 2007, 10:22:00 AM »
yes bw customer service is the best
bw plv 62#@29
bw plga 61#@30
bw pga 59#@29
bw plx 53#@29
bw pmaX 52#@29
bw plx takedown on order
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ps sorry for bad spelling i live in australia but originaly from sweden
Cherokee Scout
Trad Bowhunter
Posts: 1849
Re: black widow customer service
«
Reply #4 on:
December 19, 2007, 07:55:00 PM »
and...they are good people too!
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John
John3
Trad Bowhunter
Posts: 2504
Re: black widow customer service
«
Reply #5 on:
December 19, 2007, 09:08:00 PM »
Superb in every way.
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"There is no excellence in Archery without great labor". Maurice Thompson 1879
Professional Bowhunters Society--Regular Member
United Bowhunters of Missouri
Compton Life Member #333
Shawn Leonard
Trad Bowhunter
Posts: 7837
Re: black widow customer service
«
Reply #6 on:
December 19, 2007, 10:28:00 PM »
I agree 100%. I once bought a used Widow and when I got it form the P.O. one limb was delaminated. The bow was 4 years old. I phoned Widow and spoke to Ken directly and he said send it in and we will take a look. Well a week later I get a call from Ken and he says the bow is toast but I hate to see ya out a bow. He says I have one close to your specs but it is an Exotic. I say Yes and he says if I want to pay the extra $135 he would send it out 2nd. day air. I said what do you mean he said "I mean I will send ya a brand new SAG in Bacote for $135. I about dropped dead. Greatest gesture I have ever seen or heard of!! I jumped at the chance, when I asked why he would do that he said" It was gonna be your first wido wnad I hate to see someone miss out on a great bow!!! Shawn
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Shawn
BillW
Trad Bowhunter
Posts: 441
Re: black widow customer service
«
Reply #7 on:
December 19, 2007, 11:00:00 PM »
Ken Beck raised them right. Actually I think he mentored them and now they are just implimenting his business model. Best product possible with the best customer support.
For me, Toby and the rest at the Widow werks are doing a great job and I never have a problem recommending them.
Bill
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Aim Small
Matt S
Trad Bowhunter
Posts: 72
Re: black widow customer service
«
Reply #8 on:
December 20, 2007, 01:06:00 AM »
Wow Shawn, that's amazing! Glad I own one of their bows... and many more in the years to come. Top notch company.
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Bill Turner
Moderator
Trad Bowhunter
Posts: 3009
Re: black widow customer service
«
Reply #9 on:
December 20, 2007, 09:46:00 AM »
What a tribute to an outstanding traditional archery company. A couple of years ago I purchased a BW PMA-V used but not abused. I wanted to see what all the fuss was about. Even though I favor Massie "Longhorns" and own a Massie Model M TD recurve,this BW is my go to recurve. Great product and obviously a great company to do business with.
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swp
Trad Bowhunter
Posts: 2114
Re: black widow customer service
«
Reply #10 on:
December 20, 2007, 10:12:00 AM »
I have known Roger, John and Toby's familes since I was a kid and I guaranty you that they arrived at Black Widow with the right skill sets to be the kind of businessmen Ken helped them to be. They will carryon the proud Widow tradition well into the future.
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"People say you can't go back, its like when you get to the edge of a cliff and you take one more step forward or you do a 180 degree turn and take one more step forward. Which way are you going? Which one is progress?" Doug Tompkins
Izzy
Trad Bowhunter
Posts: 7487
Re: black widow customer service
«
Reply #11 on:
December 20, 2007, 11:12:00 AM »
Shawn,Ill give you 140.00 for that new Widow.With the huge 5.00 profit you can buy yourself a,,, well I guess you cant really buy anything for 5.00 these days.So make it 150.00.
See you soon.
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