WOW, that was painful to even read. I went on my first African safari in June 2012 and it was the best experience of my life. I hope that you give it another shot someday because you deserve to experience the REAL African bush with an excellent outfitter. I went with Infinito Safaris (
website here ) and Charl and his crew worked so incredibly hard to make sure my safari was nothing short of incredible. The food was great. Homecooked and fresh. Big breakfasts and we ate wild game for lunch and dinner every day. The hunting was great, we saw tons of game with trophy sized animals being fairly common. Charl's operation is very professional and well organized. All staff were friendly and could speak English, they never drank to excess, and made sure we had everything we needed/wanted. They even remembered what we preferred for breakfast. For example, I like a hot breakfast with meat. Once they learned that, they made sure I had meat with my breakfast every day after that. Also, they had a full bar with local liquors. We never had to drive more than 20 minutes to our hunting spots, and it was often less than that.
If you ever do decide to hunt Africa again (and you absolutely should!!), I can get you some contact information with a friend of mine who goes every year. This friend owns an archery pro shop and you can even choose to go with him on his trip. That's what my husband and I did and it was amazing. I killed 4 animals (two of them made Roland Ward), and had three of them in the salt in the first 4 days of my hunt. My husband killed 3 animals and missed his 4th. The taxidermy should be here by November of this year. We are currently saving for our second trip there and hope to go in two years. If you have any more questions, PM me. Sorry you had to endure such a terrible experience :(