Asbell wool contact help

[erictetterton]

Hello gang,

Anyone know how to get in contact with them? I placed an order for a Pathfinder jacket on July 17th and they sent shipment info on July 18th but the tracking info still states “pre-shipment Label created” and that it’s yet to enter the postal system. I have called, left a voicemail, emailed, and texted (their website says to text) without a response. Their website says it takes 3-11 business days to ship an order. This is business day 14. Any help would be greatly appreciated.

[huntmaster70]

They were at ETAR (Denton Hill) end of July. They might be at the next Trad. gathering/shoot. I think they are pretty busy with traveling to doing  different shows during the summer months. My guess is they will ship as soon as they get home. I don't think they forgot you.

[Bow man]

They will get it to you soon.  They are traveling as mentioned they have another event this week, then should be back home getting caught up.

[Terry Green]

Yes....this is their busiest time of the year.

You have kept the cycle going as every year someone starts a thread just like yours.  They will take care of you.

[Roger Norris]

Fred and Teresa are at the GLLI right now. I will call her this morning and tell her about this thread.

Terry is right. This is their travel time of the year. I like to remind folks that they aren't Cabelas, it is literally Teresa sewing garments and Fred loading them up and taking them to the post office.

The post office is quite a haul for them. Because your label has been created, I suspect that your garment is finished, but is awaiting the next post office run.

[Roger Norris]

I just communicated with Teresa via text. She is in a tent at the GLLI. She said:

"I haven't been in the office for a couple of weeks. I'm sure it is my fault, I must have missed something somewhere."

She will be back at the house by Monday....I will remind her again then and it should get to the post office.

[Macatawa]

I just communicated with Teresa via text. She is in a tent at the GLLI. She said:

"I haven't been in the office for a couple of weeks. I'm sure it is my fault, I must have missed something somewhere."

She will be back at the house by Monday....I will remind her again then and it should get to the post office.

Yeah...I learned Theresa's pressure a few years ago....She WILL take care of you....promise!   Gotta give these folks wiggle room....they worked hard for too many years and still do... 

patience grasshopper...

[erictetterton]

Roger, thank you for checking on the situation for me. I’m in no rush, I just want to be sure I’ve not been overlooked, as to this day i still haven’t heard from them.

[Terry Green]

They won't be home till Monday.

[erictetterton]

No problem. Thank you for the update

[erictetterton]

Pathfinder showed up yesterday. Very nice quality jacket. Now I’m ready for cooler weather