Eastman Outfitters Blind Problem

[snufer]

Last August I bought their Carbon Venture Magnum blind, the first time that I set it up, the zipper broke, and when the wind blew, the windows kept falling down, (held up with magnets). I contacted them about the magnets, and they told me to use velcro, no response about the zipper! Last week I set it up for turkey hunting and one of the fiberglass poles shattered, the xipper still doesn't work and the windows still fall down! For a week, I have e-mailed their customer service with no reply. Any ideas?(Other than torching it)

[TomK]

Sorry to hear you're having this trouble.  I hunted in one in Texas earlier this year.  I remember thinking that if I ever bought one, I would look for one with a tad better quality.  I ended up buying a double bull darkhorse.  I have very little patience dealing with companies that don't stand behind their products.  Good luck getting things straightened out.

[BrianfromTulsa]

If you bought it from Cabela's or another reputable dealer, try working with them

[LITTLEBIGMAN]

Sorry but the old adage you get what you pay for is certainly true.. All of the Double Bull knock offs are of inferior quality. My db's were expensive but I have more then 5 years worth of hunts out of them. In the long run they are certainly worth the extra money
Good luck with the customer service.

[duck'n]

I was just talking to someone about this.  They had great luck with Eastman's CS.  Not the case for me.  I bought mine through a small dealer and after one hunt, a pole broke.  When contacted they said I must buy a new hub assembly (all the poles and the hub).  Not what I wanted to hear but OK.  When the hub showed up, it was the wrong one...the poles were too long.  I finally just cut them down to size but you know the old saying, "Once bitten, twice shy."  I now own a DB and will be getting another one when funds allow.  Good luck.

For the record, I do still hunt out of the Eastman and it hasn't given me any problems since I replaced the hub.  I also kept the old hub so if I needed to replace just a pole, I would have one.  Also, mine is older so it has the zip/velcro windows and they work ok..better than the magnetic windows I guess.

[owlbait]

I have an Eastman LS-5 Undercover nad it has worked fine for the last 2 years and this turkey season. Paid about$160 for it.

[owlbait]

Should say LX-5. My bad!

[snufer]

Thanks for the input, I will be on the phone calling their cust. service dept. this week. The sad thing is that this could be a great blind with a few improvements, very easy to set up and lots of room inside.

[hill boy]

I really liked the easton for the money,But now that the cows decided to give it a try I may have different thoughts after trying to replace a couple minor parts.I'll let you know if i find out somthing.After hearing duckn's story I may just replace it.Good luck