I had a very good experience with them. I debated whether to post this or not because I thought some people might call them,and want something for free.
I think I have every glove they make. I had a kangaroo crossover,and it didn't come back to where my wrist started,it was too short,and very hard to get it latched because it was almost around my hand. They started to offer the full shot again,and I wanted to try it. I called and said that all my gloves fit except the kangaroo one,and wanted to make sure on the sizing of the fullshot,and Lori said that the large gloves were all cut on the same die. I said o.k. I'll order a large then just like the rest of them,and didn't think any more of it.
When I got my package I was very surprised to see the fullshot in the package,and a brand new kangaroo crossover that fit perfectly.
You just don't find customer service like this anymore!! The fullshot is my favorite glove from them,but I do like the kangaroo too.