First, if you are having whiteouts, I would go to moultries website and check for a firmware update for your camera. I know you said it was a new camera but it could have been in the store or warehouse for awhile. Moultrie is pretty good about keeping things updated to deal with those issues. I have one of their I40 cameras and did the update and I never get whiteouts anymore. Second, you have to be careful when facing a camera either east or west as the sun can make for a crappy photo. It can be done depending on ground/tree cover, topo, etc... Moultrie makes a pretty good camera for the money, I've had several different types of trailcam over the last 12 years and even have some that I made myself. The moultrie I have has amazing battery life and takes great pics.
David
David