ups sux w/pics

[Jeff Strubberg]

I once shipped an osage orange stave, 2 1/4" by 1 1/2" by 74" long to a friend here in the the midwest using, you guessed it, UPS.

The stave was inside a schedule 40 PVC tube with end caps.  Couple weeks later my buddy sends me pictures of the tube with one end cap busted through and a 61" long stave with one jagged end inside.  

Folks, osage is tough stuff.  I would wager I could have levered most of UPS's delivery trucks out of a mudhole with an osage stave of those dimensions.  I can't imagine how they did what they did to a cured piece of bodark.

Six years and I haven't shiiped anything with them since.  USPS gets all my buisness now and does a fine job.

[LBR]

Doesn't matter how well that bow was packaged (or the stave for that matter)--the force it took to break it would have broken any packaging, short of a steel vault.

I use USPS, and so far so good.

Chad

[Tom Anderson]

Several of y'all have said repeatedly to "file a claim", etc..  I don't mean to be blunt, but "It ain't gonna do any good!"  Been there, done that...pictures, statement from the driver, TV news crew...It's a waste of your time..spend the time making another bow and you'll be way ahead.

[Shawn Leonard]

Ya know what, contact your states attorney general and than contact your attorney. I have heard what the others are saying, but I had to file a claim with them concerning a broken bow and another about merchandise stolen off of my porch. I got re-imbursed, both packages were insured though. I had to do what I stated above and my attorney wrote them a nice letter and they paid. It cost me $35 to my attorney. Shawn

[Allan Hundeby]

The only time I'll even consider using UPS, is if the item I'm buying is valued LESS THAN $20.00 CDN.  Though their "tracking" is easier, there's NO way I'll ever consentually use them again.

(And don't get me started on their horrendous cross-border brokerage fees - a.k.a. "border piracy"!)

[John Nail]

Florida used to have a "Consumer action reporter" on the local news channel. They loved stories like that, and usually got a lot of results. You might go that route, if your TV channels have anything like that available.
Big companies hate bad publicity.

[jmack]

I just came upon this post, and remembered an episode from a few years back.... I had a friend whose father was the district/regional/state whatever supervisor of the UPS distribution center in Kansas. I went there with my good friend one day to get something from his pa, and got a small tour of the place while I was there. You wouldn't believe the kind of soccer and baseball games go on inside that place with the packages as the balls. I've never used UPS after seeing this, and strongly suggest that no one else use them either.

[Chad Sivertsen]

I've had quite a bit of experience with my small businesses both shipping and receiving with all the carriers. About 10 years ago I had a custom bike shop and received orders daily via UPS, most came through ok. The local drivers were great. But about the time of the big strike it seems there service went away and their attitude with it.

I have shipped hunreds of items USPS Prioriy Mail over the last couple of years and their record is perfect and the price resonable.

If you are shipping to another country USPS Global Priority Mail is an excellent service and reasonable and arrives in about a week.

Jeff, I can't imagine how they could break an osage stave like that accidently. The force required to break it would have to tremendous.

I've heard that small claims court rules in favor of the customer and not UPS most of the time.

[Bear]

UPS seems to be loosing popularity about as fast as Walmart. I'd be happy to see them both go away.

I had friends in college who worked as holiday help at UPS. They told the same stories about "package soccer" and warned to never ship UPS.

Dont even get me started on my own experiences.

[mike g]

Why do think there Trucks are "BROWN"

[jean marc]

Personally I never had somes problems with Us postal and Ups from Usa Towards France  only with the French post office towards the foreign country !