I regularly buy lams from Kenny and his product has always been great,I had some Mulberry lams from Kenny and when I started to layout a bow I noticed that they had warped laterally,It can happen anytime and does,Not the manufacturer's fault.I thought I would mention it to Kenny so that he can check his limber.
Next thing I know he's sending me another pair to replace the warped ones and I never asked for them or complained.
Now that's what I call customer service.
Thanks and Regards
P.J.