This is pretty frustrating. The trucking company told me the books would be delivered in Iowa today (12/30). This morning I call the trucking company via the tracking number and they now tell me the shipment is in Rock Island, IL. It was transferred to a second shipper and scheduled for delivery in Iowa on Jan. 5th! I went ballistic. To appease me they finally rescheduled delivery here on Monday Jan. 4th. They said they couldn't do better because tomorrow is New Year's eve, Friday New Year's Day, Saturday and Sunday the weekend, etc., etc. I even inquired about driving to Rock Island myself to pick up the shipment. She asked if I had a truck that would hold four tons of books, then said "oh never mind, we'll be closed anyway." Sorry folks, mu apologies. Very frustrating. BW