I placed an order not too long ago for 2 strings, different specs for each. When the padded envelope came just a few days later (fast service!), it contained only 1 string ...I had paid for 2. I called the number on the web site and spoke to Tammy....super nice lady! I informed her of the mix up, and she insisted that she promptly send me not only the missing string, but an extra string of my choice....on the house! I told her she didnt have to do that, however, she insisted! 3 days later, another padded envelope containing 2 excellently made strings! Cant beat that with a stick-bow! I'll order from her again .....excellent product and unbeatable customer care!
Topic: Custom Flemish string builder (Read 295 times)
