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Author Topic: braveheart archery customer service  (Read 1043 times)

Offline caleb7mm

  • Trad Bowhunter
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  • Posts: 971
braveheart archery customer service
« on: September 15, 2010, 10:41:00 PM »
100% A+ stand up guy!!

I emailed Tim from the braveheart website on sunday afternoon. I needed a few different types of broadheads and some adapters. But I needed them by thursday morning. He replied to my email (on a sunday) and told me no problem. SO I made my order through the site. I had a email from him that night confirming the order (again, on a sunday). I had an email the next morning confirming shipping and a personal note by him. Everything I ordered showed up today!

great service! great communication! I will buy from them again in a heartbeat.

caleb
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Hoyt Dorado 45&50lb

Offline Jason Hansen

  • Contributing Member
  • Trad Bowhunter
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  • Posts: 273
Re: braveheart archery customer service
« Reply #1 on: September 15, 2010, 10:45:00 PM »
I had the same experience a month, or so ago when I ordered some broadheads...a great guy AND great customer service indeed!    :clapper:
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Offline BWD

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  • Posts: 1550
Re: braveheart archery customer service
« Reply #2 on: September 15, 2010, 10:49:00 PM »
Never had anything but excellent service from that guy. A pleasure to do business with.
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"If I had tried a little harder and practiced a little more, by now I could have been average"...Me

Offline hunterbob

  • Trad Bowhunter
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  • Posts: 210
Re: braveheart archery customer service
« Reply #3 on: September 15, 2010, 10:52:00 PM »
Tim is a super guy he will go above and beyond to get your stuff out fast.A great guy to deal with.I give Tim two thumbs up.
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robert quetot

Offline Bob B.

  • Trad Bowhunter
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  • Posts: 1453
Re: braveheart archery customer service
« Reply #4 on: September 15, 2010, 10:56:00 PM »
Diddo!!  Tim answered all my questions, adn every time I placed an order it arrived real fast.  Great guy, great service.

Bob.
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66"  Osage Royale    57lbs@29
68"  Shrew Hill      49lbs@29
68"  Deathwish       51lbs@29
68"  Morning Star    55lbs@29
68"  Misty Dawn      55lbs@29

Offline Night Wing

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  • Posts: 2944
Re: braveheart archery customer service
« Reply #5 on: September 15, 2010, 11:07:00 PM »
Tim's service is top notch. I get my broadheads, adapters and hot glue from Braveheart.
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Blacktail TD Recurve: 66", 42# @ 30". Arrow: 32", 2212. PW: 75 Grains. AW: 421 Grains. GPP: 10.02
Blacktail TD Recurve: 66", 37# @ 30". Arrow: 32", 2212. PW: 75 Grains. AW: 421 Grains. GPP: 11.37

Offline Canadabowyer

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  • Posts: 581
Re: braveheart archery customer service
« Reply #6 on: September 15, 2010, 11:52:00 PM »
Living up here in the "Frozen North" it can be very frustrating getting trad supplies. Tim makes it easy and even fun!!  Bob
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Offline Canyon

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  • Posts: 549
Re: braveheart archery customer service
« Reply #7 on: September 16, 2010, 12:03:00 AM »
Darn I thought I was the only one he treated that way.I really dont think he sleeps and he definitely must have an in at the USPS.
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Offline Friends call me Pac

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Re: braveheart archery customer service
« Reply #8 on: September 16, 2010, 12:37:00 AM »
Braveheart Archery is the 1st place I look when I need arrow components.  Nothing but good things to say about Tim.
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Offline Pierre Lucas

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Re: braveheart archery customer service
« Reply #9 on: September 16, 2010, 08:50:00 AM »
Tim is a hand shake guy and good to his word.
       Great to deal with.

God Bless,   Pierre
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Offline B-DOG

  • Trad Bowhunter
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  • Posts: 245
Re: braveheart archery customer service
« Reply #10 on: September 16, 2010, 09:09:00 AM »
i like ordering stuff from him too. always quick service.
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Offline JRY309

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  • Posts: 4383
Re: braveheart archery customer service
« Reply #11 on: September 16, 2010, 03:18:00 PM »
Same here,excellent service!
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Offline jesse cales

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Re: braveheart archery customer service
« Reply #12 on: September 16, 2010, 04:17:00 PM »
tim is great!  :thumbsup:
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Offline Cannonman

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  • Posts: 2
Re: braveheart archery customer service
« Reply #13 on: September 16, 2010, 06:47:00 PM »
I'm lucky enough to work close to his operation.
He actually set my order outside for me to pick up when I went by his neigborhood. That's pretty good customer service.
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Offline Buckeye Trad Hunter

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Re: braveheart archery customer service
« Reply #14 on: September 16, 2010, 07:11:00 PM »
I've done business with Tim as well and I have nothing but great things to say.  A+ service.
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Offline caleb7mm

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Re: braveheart archery customer service
« Reply #15 on: September 17, 2010, 01:14:00 PM »
Quote
Originally posted by Cannonman:
I'm lucky enough to work close to his operation.
He actually set my order outside for me to pick up when I went by his neigborhood. That's pretty good customer service.
maybe next year when we are moved to KC I can get that treatment!  :)
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Hoyt Dorado 45&50lb

Offline Rank Bull

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Re: braveheart archery customer service
« Reply #16 on: November 04, 2010, 12:46:00 PM »
Just bringing this one back up because I have had nothing but great experiences with Braveheart Archery.

Just got my broadheads and adapters yesterday, 2 days after I ordered them.

I get everything I can from them.   :thumbsup:
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Offline seabass

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Re: braveheart archery customer service
« Reply #17 on: November 04, 2010, 05:32:00 PM »
they did me good,steve
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Offline drewsbow

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Re: braveheart archery customer service
« Reply #18 on: November 04, 2010, 08:12:00 PM »
I have had great service from Tim as well  AA++
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Offline Doug in MN

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Re: braveheart archery customer service
« Reply #19 on: November 04, 2010, 08:44:00 PM »
Always great service from Tim.
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