Originally posted by Eric Krewson: I sent this email to the Russell Boot co, wonder if I will get a response.Your boots are often a topic of discussion on the various hunting sites. I ordered a pair, mighty poor fit but I added huge insoles and wear very thick socks to fill up the "extra" space. I don't know if you are interested or not and really want to know what your customers think of your boots. Here is a current discussion about your boots on a site frequented by over 6000 traditional archers and hunters. http://tradgang.com/noncgi/ultimatebb.php?ubb=get_topic;f=1;t=096809;p=1 The bottom line is with over 50% of the people who buy your products dissatisfied with them you all might be looking for a new job unless you can do a better job. I suspect this email will go straight to the delete folder but it needs to go to the company president. Eric Krewson