Worst customer service that I've ever had. Craig wasn't helpful at all. I've tried to forget the whole experience.
Now to the truth...10 years ago I lived about 90 miles from Howard Hill Archery in St. Ignatius. I would visit a couple times a year.
I always received first class treatment and I never bought anything more than a book, shafts, feathers and broadheads.
One time I sat on the couch in his basement workshop for a couple of hours and read his archery books. Craig and Jason are as good as it gets.