When Tom was making bows I was with in moments of bringing the check to the post office. Instead, I brought my wife to the hospital. I wrote him and explained the problem. By the time that I was ready to reorder, he was not making bows. When Steve started making glassed bows, I called someone that had one of his. The report was very encouraging. My first corespondence was prompt and promicing. A month later, when I had the money, I could not get a phone call through and I could not get a responce to any emails. I had every intention of selling my 64@26 Legend and replacing it with a 55@26 bow, but the lack of communication halted the sale. I had heard that there was a rather serious situation that Steve had at the time. Not completely sure of the details, so I will leave it at that.