Customer service Bear Archery

[DWT]

Just wanted to give one of the Matriarchs of traditional bows bows a public thanks. I bought a used 2012 kodiak takedown at compton this summer  from a used bow dealer that had a cracks in the glass on the belly of the limb butts, I knew it at time of purchase and as there was a bear rep on hand thought id show them to him just to make sure he thought them ok to shoot. The bear rep told me he thought i should send them in to get looked at by JR the customer service rep. I sent the limbs in and they sent me brand new ones even though I was not the original purchaser which is something they did not have to do. So to Bears customer service department a big thank you. The bow is a A-riser black maple with red stripe and #3 limbs 66lbs at my draw and I love it. I have since purchased another A-riser that is two tone and absolutely gorgeous. These bows are very well made and shoot incredible. I am hooked.

[mooshkat]

I to have had some excellent customer service from Bear on a set of limbs for my t/d.

[MCNSC]

Good to hear this. I too picked up a Bear TD recently and am really liking it.
I have had Black Widow go above what I expected on a bow that I bought used.
 I had a well known custom bowyer who told me he knew he had problems with his finish refuse to refinish a bow because I wasn't the origional owner.